VoIP Enhance customer service through video chat Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes…TruewaterMarch 27, 2017
VoIP Is WebRTC a worthwhile addition for you? The VoIP industry is becoming increasingly hard to define. More and more are voice communications being made over internet connections,…TruewaterMarch 9, 2017
VoIP Do VoIP-enabled offices even need handsets? “Follow-me” features from VoIP vendors have revolutionized modern business telecommunications. Because internet-based phone solutions allow office workers to answer one…TruewaterFebruary 20, 2017
VoIP Moving unified communications to the cloud Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future.…TruewaterFebruary 1, 2017
VoIP How to protect against VoIP call hacking VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because…TruewaterJanuary 17, 2017
VoIP How Skype plans to revamp their mobile app In a mobile communications space dominated by WhatsApp, iMessage, and Facebook Messenger, the voice and text messaging company, Skype, wants…TruewaterDecember 27, 2016
VoIP Apple CallKit: what it can and cannot do VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP…TruewaterDecember 9, 2016
VoIP Skype Insider Program from Microsoft Microsoft has recently announced an Insider Program offering for Skype. This program will allow Skype users on Android, iOS, OS…TruewaterNovember 24, 2016
VoIP The pros and cons of Unified Communications When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified…TruewaterNovember 9, 2016
VoIP Denial of service attacks on VoIP systems When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types…TruewaterOctober 24, 2016