Businesses continue to install tools like Skype, Slack, Yammer, HipChat, Google Hangouts, and Microsoft Teams, but many struggle to get…
TruewaterJune 25, 2018
The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies…
TruewaterMay 23, 2018
VoIP phone systems use the internet just like any PC. Therefore, hackers can gain access to your servers and data…
TruewaterMay 4, 2018
From instant messaging to video conferencing, Skype for Business offers many communication features many companies need to be productive. But…
TruewaterApril 20, 2018
Choosing whether or not to deploy VoIP phone systems is an easy decision. But choosing a system that works for…
TruewaterApril 4, 2018
Call recording is not a new feature in VoIP but rather one that is underutilized especially in businesses with less…
TruewaterMarch 20, 2018
You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want…
TruewaterMarch 1, 2018
Customer retention and satisfaction are crucial for any business, and it’s your ability to communicate that makes the distinction between…
TruewaterFebruary 26, 2018
Basic internet-based phone calls aren’t new to many of our readers. Skype has been around for over a decade and…
TruewaterFebruary 14, 2018
