The Benefits of Outsourcing Your IT Department

In today’s technology-driven world, every business, no matter their size, needs IT support. From the computer infrastructure to IT security risks, there’s a whole network in every business that if not managed can result in business disaster.

However, the effects of the COVID-19 pandemic on the economy, has many companies looking to downsize costs including their technology budgets and technology payroll. IT outsourcing is a reasonable way to manage IT costs.

In this article, we’ll go over the benefits of outsourced managed IT services and why you should always have an IT disaster recovery plan in place.

Why You Should Outsource Your IT Department

With an in-house IT team, you’ll have to pay a competitive salary and benefits, provide ongoing training, and manage the role daily, whereas an outsourced IT team is providing a business service at a set rate, already invested in updating their skills and knowledge, and is genuinely passionate about delivering the best results for your company.

With an outsourced IT team, you’ll have the luxury of not having to manage an in-house team and peace of mind knowing that your software and hardware needs are all being taken care of for a flat monthly rate, saving you money, time, and stress. 

Additionally, an outsourced IT department is often faster and more reliable than an in-house IT team, provides more value to your business, and is all-inclusive. With an external IT team, you’ll get access to round the clock service desk support and comprehensive email management, detailed network audits and reporting so you know exactly what is being done to solve your IT problems, and a safeguarded, customized IT disaster recovery plan to protect your company from potential risks.

How Does Outsourcing Improve Your IT Services?

Outsourced IT services are designed with your business’ specific system in mind. Fast response times, proven solutions, and quality customer service can benefit your business in more ways than one.

With 24/7 IT support available to your company, you’ll be prepared to provide the best customer service to your customers, which, in return, could bring in more business and strengthen your relationship with existing customers.

Additionally, technology can fail at any given time for various reasons, leaving you without access to your company’s data. Many in-house IT departments will take between 48 to 72 hours to get your operations back online, but outsourced IT companies typically provide complex data recovery systems that ensure that you’ll have immediate access to everything you need, such as account receivables and payroll, in the event of theft or a natural disaster.

Contact Our IT Support Company in Houston | Truewater

Get faster and highly-responsive managed IT services designed with your company’s specific IT needs in mind. Contact Truewater today for an IT services consultation at no charge and no obligation. (713) 489-4418 Ext. 5

By: Joshua Lackey, Truewater Project Manager

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Truewater was established in 2001 with the vision of bringing enterprise class IT support to small and medium sized businesses.