How to Prepare Your IT Network for a Second Wave

By September 28, 2020 October 1st, 2020 Business, IT Security, Managed Service Provider

Even with the number of COVID-19 infections decreasing and people beginning to return to a relative state of normalcy, experts are warning of a likely inevitable second wave that could come in the fall. 

In the event of a second wave, it’s important to prepare your computer network now and ensure that you can withstand another potential lockdown as the fall approaches. The following are some steps you can take to mitigate the risk of issues through preventative, proper, and proactive network management!

Spot Weaknesses and Grow From Them

Nobody was prepared for the first wave of the virus when it hit, and many felt it through the demands placed on their IT networks. There were many issues that people were required to quickly identify and address, including dramatic increases in IT help desk tickets, congested traffic, and internet bandwidth issues, among other problems. As the first wave eases up and you have the chance to spend more time optimizing your computer network systems, it’s important to turn inward and remove those short-term fixes and replace them with better solutions.

Any weaknesses that might appear minor now could be devastating to productivity if left vulnerable in the event of a second wave.

Continue to Fine-Tune Digital Flexibility

Consider certain areas of work-from-home digital flexibility that you may not have been able to address during the first wave. If you can get the most from your computer network and improve performance, it’s best to research what you can do before a second wave has the chance to hit.

Some ways you can effectively optimize your networks include:

  • Developing new workflows for the efficient deployment of people and resources to remote areas 
  • Ordering necessary computer equipment in advance of any shortages
  • Establishing reliable data backup 
  • Implementing a solid disaster recovery plan 
  • Educating employees of security risks
  • Improving IT security, especially with people working from their own personal computers
  • If not already using it, research the advantages of SharePoint

Hold IT Education Events

Whether your employees have been able to return to the office or are still stuck at home, you can take this time to hold some IT education events. From live demonstrations to webinars and online courses, you can make sure your team has a good understanding of your system and what’s needed to maintain flexibility and security. You can physically demonstrate certain technical details and steps required to address specific problems or perform various tasks.

Refresh and enhance your company’s disaster recovery plan. You can designate roles for each person to play in the disaster recovery plan, which will further prepare your business for the worst. For instance, someone could be responsible for relocating operations, while others are in charge of monitoring cash flow and sales, completing the tasks required to restore operations, or accessing secure systems and authorizing other users.

Need Help? Get in Touch with Truewater

If you need some assistance with network management and preparation, it’s often best to work with experts who can provide the best solution based on your specific needs. With the help of the professional IT support team and managed IT services we provide at Truewater, you can stay consistently prepared. We have all the resources and expertise required to keep your systems functioning the way it should.

To get started with a custom IT solution for your business, contact us today.

By: Susan Aldridge, Truewater CEO

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Truewater was established in 2001 with the vision of bringing enterprise class IT support to small and medium sized businesses.