VoIP Avoid customer frustration with these tips Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick…TruewaterJune 13, 2017
VoIP Amazon phones to become a reality soon Amazon is setting its sights on the VoIP market again and will use its Alexa technology to launch a new…TruewaterMay 30, 2017
VoIP What to look for in a VoIP distributor With a quick Google search, numerous VoIP distributors instantly appear. The problem is knowing whether they will meet your business’s…TruewaterMay 16, 2017
VoIP Five tips to prevent VoIP eavesdropping Eavesdropping is the intentional act of secretly listening in on a conversation, usually not for the best of intentions. Although…TruewaterApril 27, 2017
VoIP Ransomware traps Skype users with fake ads Skype has made many improvements to become the go-to audio and video communication tool. But as more people turn to…TruewaterApril 12, 2017
VoIP Enhance customer service through video chat Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes…TruewaterMarch 27, 2017
VoIP Is WebRTC a worthwhile addition for you? The VoIP industry is becoming increasingly hard to define. More and more are voice communications being made over internet connections,…TruewaterMarch 9, 2017
VoIP Do VoIP-enabled offices even need handsets? “Follow-me” features from VoIP vendors have revolutionized modern business telecommunications. Because internet-based phone solutions allow office workers to answer one…TruewaterFebruary 20, 2017
VoIP Moving unified communications to the cloud Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future.…TruewaterFebruary 1, 2017
VoIP How to protect against VoIP call hacking VoIP has become the ultimate communication tool for enterprises, but it has also become another vulnerability that hackers exploit. Because…TruewaterJanuary 17, 2017