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IT Support for Veterinarians in the Greater Houston Area

Address: 1208 N Post Oak Rd #100, Houston, TX | Phone: (713) 869-0001

Proactive IT Support for Vet Clinics

Truewater helps veterinary teams across Greater Houston stay focused on patient care, while we keep your computers and technology working smoothly and consistently. We deliver veterinary specific IT support that’s secure, scalable, and tailored to your veterinary practice.

Our help desk is there to assist you with all your daily needs such as email requests, printing concerns, QuickBooks issues, password resets, software integration, onboarding and offboarding employees and much more. Our courteous technicians are available to quickly help you with your needs,

Additionally, we work behind the scenes to proactively keep your systems running smoothly by monitoring for issues, managing updates, and optimizing performance to avoid downtime.

Why Houston-Area Vet Clinics Trust Truewater

Veterinary practices throughout the Houston metro area rely on Truewater for:

  • 25+ years of IT experience, supporting several Veterinary practices for 10+ years
  • Fast remote support, with phones answered in 20 seconds 90% of the time
  • Client Satisfaction, 98% very positive feedback tracked for 6+years
  • Advanced cybersecurity, protecting patient data, payroll, and payments
  • Hands-on vendor coordination, so your staff can stay focused on patient care

We understand the pace of clinical operations and design IT systems that just work – quietly, reliably, and without distraction.

Get the most out of your business IT with tailor-made technology solutions for vet clinics from Truewater. We offer the IT solutions you need to streamline your business, ensuring your organization is always running at its full potential.

Veterinary Software Integration – Seamless and Supported

Truewater experts work with your vendors to help you maximize productivity whether you are using Avimark, IDEXX, Cornerstone, ezyVet, DaySmart Vet or any of the top products in your industry. As the vendor liaison, we make life easier by assisting with vendor communication and handling all technical discussions.

Truewater helps to:

  • Procure and setup equipment
  • Perform upgrades and migration projects
  • Resolve connectivity or performance issues

Specialized Equipment Integration – No More Compatibility Issues

Your diagnostic and treatment tools – like digital X-rays, lab analyzers, and ultrasound machines – need to work with your IT infrastructure.

Truewater ensures your equipment connects reliably to your network and software. We handle:

  • Secure data transfer between devices and software
  • Driver and interface upgrading
  • Workflow improvements that reduce manual data entry

Fewer interruptions, less rework, and better patient outcomes.

Mobile Recordkeeping – Upgraded Exam Room Efficiency

Many veterinary clinics use tablets to streamline documentation during appointments. We support this workflow by:

  • Procuring and configuring devices
  • Optimizing wireless coverage throughout your facility
  • Managing and securing devices remotely

The busier your practice gets the more your practice can benefit from the efficiency of documenting animal care directly from the exam room. Truewater can assist with the implementation of technology to help your practice grow.

Security & Compliance – Protect What Matters

Client data, payment information, and HR records are all vulnerable if not properly protected.

We deliver enterprise-grade security that includes:

  • Multi-factor authentication (MFA) across all systems
  • Endpoint Detection and Response (EDR) with 24/7 threat monitoring
  • Secure cloud-based backups stored in US based data centers
  • User training and awareness

We help you meet compliance expectations while protecting your clinic’s reputation and bottom line.

Supporting Veterinary Clinics Across Greater Houston

Truewater serves practices throughout:

Houston, Katy, Sugar Land, Pearland, Cypress, Spring, Pasadena, The Woodlands, Baytown, League City, and Conroe.

Our remote support team delivers fast, efficient service to veterinary clinics across the region, with systems in place to resolve most issues before they ever disrupt your schedule.

Frequently Asked Questions

How quickly can you respond when we need urgent support?

Our average remote response time is under a minute We also proactively monitor systems to catch and resolve issues early.

Can you help us transition from one veterinary software platform to another?

Yes. We work with your vendors on planning, staging, testing, and executing transitions for a smooth process. You will be kept informed on when and how the transition unfolds, giving your practice an excellent outcome.

Do you monitor systems after business hours?

Absolutely. Our 24/7 network monitoring alerts us to issues before they impact your clinic’s next workday.

Get Veterinary IT That Works as Hard as You Do

Your clinic shouldn’t slow down because of tech issues. Truewater delivers veterinary IT solutions that support your team, protect your data, and keep your operations running smoothly.

Our Houston Office

Truewater has been right here in Houston since 2001, helping hundreds of local businesses take control of their IT. We are dedicated to finding the latest and best technology to solve your Veterinary practices’ specific needs.

Address & Contact:

Truewater – Houston Headquarters
1208 N Post Oak Rd, Suite 100
Houston, TX 77055

Local Directions & Landmarks:

Our office is conveniently located just off I-10 and 610 West Loop near the Northwest Transit Center.

Nearby landmarks:

  • Memorial Park – 5 minutes away
  • Uptown Houston & Post Oak Blvd – 7 minutes south
  • The Galleria – 10 minutes south
  • Downtown – 12 minutes east on I-10
  • Energy Corridor – 11 minutes via I-10 West

Schedule a free, no-pressure IT consultation today to learn how we can help your practice thrive.

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