Property Management Software Integration
Truewater experts work directly with your software vendors to help you maximize productivity. Whether you use Yardi, Yardi Voyager, AppFolio, Buildium, RealPage, Entrata, or Rent Manager, we handle the technical side so your team can focus on managing properties.
Truewater helps with:
- Software installation, configuration, and upgrades
- Database maintenance and performance optimization
- User setup, permissions, and access management
- Integration with accounting systems like QuickBooks
- Troubleshooting connectivity and sync issues
- Migration projects when switching platforms
We coordinate directly with your software vendors on technical discussions, serving as your IT liaison so you do not have to translate between property management and technology.
Real Estate CRM and MLS Support
Your agents depend on CRM systems and MLS access to manage leads, track transactions, and stay competitive. Truewater supports integration and connectivity for platforms including:
- MLS systems and IDX feeds
- Salesforce and real estate-specific CRMs
- kvCORE, BoomTown, and Follow Up Boss
- DocuSign and transaction management platforms
- Marketing automation tools
We ensure your systems communicate properly, data syncs correctly, and your team can access what they need from any device.
Mobile Agent Support and Remote Connectivity
Real estate is not a desk job. Your agents work from cars, coffee shops, open houses, and home offices. They need secure access to listings, contracts, and client information from anywhere.
Truewater provides:
- Mobile device setup and management for phones and tablets
- Secure remote access to office systems and files
- VPN configuration for protected connections
- Cloud-based solutions through Microsoft 365 and SharePoint
- Wireless optimization for reliable office and field connectivity
We configure and manage devices remotely so your agents stay productive without coming into the office for IT help.
Multi-Location and Branch Office Networking
Property management companies and brokerages often operate from multiple locations. Truewater specializes in connecting distributed teams with reliable, secure networking.
Our multi-location capabilities include:
- Site-to-site VPN connections between offices
- Centralized management of all locations from our Network Operations Center
- Consistent security policies across every branch
- Unified communication systems with VoIP
- Standardized hardware and software deployment
Your Houston headquarters, Sugar Land satellite office, and Katy branch all work as one connected operation.
Cybersecurity for Real Estate Transactions
Real estate transactions involve sensitive financial data, personal information, and large wire transfers. This makes your industry a prime target for cybercriminals.
Truewater delivers enterprise-grade security including:
- Wire fraud protection with email security and verification protocols
- Multi-factor authentication (MFA) across all systems
- Endpoint Detection and Response (EDR) with 24/7 threat monitoring
- Email encryption for sensitive documents and contracts
- Security awareness training to help staff recognize phishing attempts
- Secure document storage for leases, contracts, and tenant records
- Data backup with secure, US-based cloud storage
We help you meet compliance expectations while protecting your reputation and your clients’ trust.
Disaster Recovery Built for Houston
Houston’s weather presents real risks to business continuity. Hurricanes, flooding, and power outages can strike with little warning.
Truewater’s TrueBDR solution provides:
- Image-based backups every 60 minutes
- Offsite synchronization to protected data centers
- Fail-over server capability with sub-hour recovery time
- Cloud-based access so you can operate from anywhere during emergencies
When a storm hits, your property management operations can continue. Tenant communications, maintenance tracking, and lease processing do not have to stop because your office is inaccessible.
VoIP Phone Systems for Real Estate
Communication is the backbone of real estate. Missed calls mean missed opportunities.
Truewater implements and supports VoIP phone systems that give your team flexibility:
- Take calls from office phones, mobile apps, or computers
- Professional call routing and voicemail-to-email
- Multi-location phone systems under one platform
- Integration with CRM systems for call tracking
- Reliable connectivity backed by our monitoring
Whether agents are in the office or showing properties, they stay connected to clients and colleagues.
