Truewater uses a powerful remote management tool to assist consultants with the daily maintenance that keeps work stations and servers operating effectively.

On a regular basis, computers need such things as disk defragmentation, software patch updates, disk space monitoring, verification of data backups and virus updates.

Prior to the sophisticated software we use today, these maintenance tasks had to be done manually by a person whether onsite or remotely. Now the tools exist for Truewater to provide these services economically 24 hours a day, 7 days a week.

TrueShield Standard

• Patch Deployment
• Anti Virus Management
• Disk Defragmentation and Temp File Cleanup
• Event Log Alert Monitoring
• Backup Monitoring
• Low Disk Space Alerts
• CPU/RAM Threshold Alerts
• Network Bandwidth Monitoring
• User Generated Trouble Ticket
• Monthly Executive Summary Reports

TrueShield Plus

• Includes all TrueShield Standard Services Plus the following
• Unlimited Phone & Remote Helpdesk Support
• Managment of Backup
• Spyware Monitoring and Removal
• Software and Hardware Asset Inventory Report
• Management of Unapproved Software